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Carolinas Medical Center/Behav Health — Financial Assistance & Charity Care
Charlotte, Mecklenburg County, NC
Under North Carolina's hospital financial assistance program, Carolinas Medical Center/Behav Health must offer free or discounted care to eligible low-income and uninsured patients. Here's what the program guarantees — and how to apply.
What North Carolina's program guarantees
Under North Carolina's Medical Debt Relief Program, Carolinas Medical Center/Behav Health must provide FREE care to uninsured patients at or below 200% of the Federal Poverty Level, and discounted care for patients up to 300%.
This is the required minimum — Carolinas Medical Center/Behav Health may offer more generous help. The only way to know is to apply, and applying is always free.
This is a program North Carolina renews each year, so the exact help available can change over time. The hospital can confirm what applies to you right now — and applying is always free.
How to apply
📞 (704) 355-2000When you call, say: “I'd like to apply for financial assistance (charity care) for a hospital bill. Can you send me the application and tell me which documents I need?”
Not sure if you qualify?
Answer 3 quick questions and get a personalized plan plus a ready-to-send request letter — free, in your language.
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