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Carolinas Medical Center/Behav Health — Financial Assistance & Charity Care
Charlotte, Mecklenburg County, NC
Under North Carolina's hospital financial assistance program, Carolinas Medical Center/Behav Health must offer free or discounted care to eligible low-income and uninsured patients. Here's what the program guarantees — and how to apply.
What North Carolina's program guarantees
Under North Carolina's Medical Debt Relief Program, Carolinas Medical Center/Behav Health must provide FREE care to uninsured patients at or below 200% of the Federal Poverty Level, and discounted care for patients up to 300%.
This is the required minimum — Carolinas Medical Center/Behav Health may offer more generous help. The only way to know is to apply, and applying is always free.
This is a program North Carolina renews each year, so the exact help available can change over time. The hospital can confirm what applies to you right now — and applying is always free.
Based on North Carolina's Medical Debt Relief Program, checked against the official source on 2026-08-22 — an automatic check, not a review by a person. See the official source ↗
See the exact wording
Developing minimum standards for hospital charity care policies... Under the state initiative, hospitals must, at minimum, provide discounts on medical bills of between 50-100% for patients with incomes at or below 300% FPL, with the amount of the discount varying based on the patient's income. [NCDHHS consumer flyer, distributed via NC Justice Center:] For inpatient and outpatient hospital services, by January 1, 2025, hospitals must provide discounts on medical bills based on household size and monthly income - 100% DISCOUNT Monthly Income < 200% FPL; 75% DISCOUNT Monthly Income 200% - 250% FPL; 50% DISCOUNT Monthly Income 250% - 300% FPL.
How to apply
📞 (704) 355-2000When you call, say: “I'd like to apply for financial assistance (charity care) for a hospital bill. Can you send me the application and tell me which documents I need?”
Not sure if you qualify?
Answer 3 quick questions and get a personalized plan plus a ready-to-send request letter — free, in your language.
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